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« snackspot: 18,000 restaurants and nowhere to eat | Main | hotsnack: the updates »

March 28, 2007

hotsnack: whole shrinkage

Walking down Bowery last evening to the new über-Whole Foods, musing that while I've been to many a restaurant opening, I realized this would be my first grocery store party. I'd planned to arrive promptly to avoid the crush of the 1200 guests, but was delayed by a stop into Patricia Field. I addition to a couple of items I must re-visit to try and buy, I discovered the world's largest cache of Members Only jackets. There were racks and racks of them, many still shrouded in plastic newness, a rainbow of colors and sizes. The sheer quantity was breath taking, indicating there must be demand. But I digress…

The 71,000 square-foot store is impressive. There are new service additions like the in-house smoked meats, a cooking studio, the cheese relaxation room  (where the fromage can rest and ripen while listening to the soothing sounds of the mini-water fall), and the hemp leisurewear with inspirational slogans like "live green." Said guests (likely the highest number of suits the store will ever see, the LES is decidedly not navy blazer country) were served via free-sample type stations and 'team members' passing hors d'oeuvre. To wit, one woman remarked "Did you see how hot the staff is? I wonder if they only hired good-looking people?" In surveying the shining glory of the almost, fully racked shelves, I heard many a party-goer exclaim how great everything looked, "It's like Christmas morning!" And how much they'd love to take that imported olive oil/vitamin/chocolate box home. As it's my first store opening, I'm not sure about the protocol, but is shop-lifting to be expected? The retail term for theft is shrink and yes, a certain amount of shrinkage was planned into the evening. I learned that most of the vendors with product in the store had stocked the shelves gratis for the opening, it's called first fronting. 

I realized on the walk home that my Whole Foods (the original on 7th Avenue were I shop almost daily) is now wholly inadequate. Are we in Chelsea not deserving of a pomme frites bar too?    

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